Privacy Policy

Effective Date: April 13, 2008

Senior Solutions of America, Inc. is committed to providing you with the highest-quality information, products and services together with the highest level of integrity and security in our dealings with you. This Privacy Policy has been developed as a written extension of that commitment. It is designed to help you understand how we collect, use and safeguard all personal information that you give to us. This helps you make informed decisions when using our Web site. Our Privacy Policy is reviewed continually and adjusted as necessary to keep abreast of changes in technology, business practices, and our customers' needs.

If you have questions or concerns regarding this statement, you should first contact Mike Gamble at privacy@aging-parents-and-elder-care.com or privacy@solutions-for-seniors.info.

Information we collect

When you visit our Web site, you may provide us with two types of information: Personal and Web site use. Personal information is information about yourself as an individual that you knowingly choose to disclose to us. Web site use information is information that we collect on an aggregate basis as you and other visitors browse through our Web site.

1. Personal information that you knowingly provide:

The only personally identifiable information that we collect is your email address for purposes of sending you our Aging Solutions newsletter. See “Choice and Opt-Out/Access” below.

2. Web site use information:

Like other commercial Web sites, we collect non-personally identifiable information on an aggregate basis about how visitors use our Web site using cookies and log files. See “Cookies” and “Log Files” below.

We use a third-party tracking service called HitsLink that uses cookies to track this information. This information includes, but is not limited to, browser type, referring/entry/exit pages, pages viewed, operating system and monitor resolution. None of this information can be used to identify you as an individual. We have no control or access to these third party cookies.

How personal information that you knowingly provide is used

"Tell-a-Friend"

If you wish to use our referral service to tell a friend about a page on our Web site, we will ask you for your friend's email address. When you provide it and click "Send," your preferred email program will automatically be activated on your computer, and a new email to be sent to your friend will be created. Some information will already have been filled in in the new email. If you wish, you can add anything you want in the body of the email. To send it to your friend, click the "Send" button in your email program just like any other email you create and send. We never know if you do or don't send that email. We never receive your email address or your friend's email address. It is a completely private action between you and your friend via your computer and theirs.

We do not share your personally identifiable information with any third parties for any reason including their own marketing purposes.

Support Group Bulletin Board

We use a third party service provider to provide the bulletin board service to our users. That company is prohibited from using our user’s personally identifiable information for any purpose including their own marketing purposes. Please note that their privacy policy governs the collection and use of all information collected in this Forum.

You do not have to include your email address or other personally identifiable information in order to post a message to our bulletin board. But, if you do include personally identifiable information in your post, you should be aware that it can be read, collected, or used by other people who visit our bulletin board to send you unsolicited messages. We are not responsible for the personally identifiable information you voluntarily choose to submit as part of your post to our bulletin board.

We receive an email that contains a complete copy of each posting to our Support Group Bulletin Board. This allows us to monitor postings so that, in our sole discretion, people who abuse their access privileges and/or postings that are offensive, can be removed promptly.

Newsletter

If you wish to subscribe to our free newsletter, Aging Solutions, we will ask for your email address in order to send the newsletter to you. We use a third party service provider to accept subscriptions to our newsletter, to send you a confirmation email that you must reply to in order to complete your subscription, and to periodically send emails to all of our subscribers notifying them that the latest issue of our newsletter is available. That company is prohibited from using our user's email addresses for any other purpose. We will never sell, rent or otherwise share your email address with any other third party. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Choice and Opt-Out/Access” section below.

Email

If you correspond with us via email, the return email address will be used to answer your email. We may retain the content of your email messages to us along with your email address and our replies. We do not use the return email address for any other purpose. Email that you send to us, and that we send to you, is not secure correspondence. For that reason, we ask that you do not send confidential information such as credit card or account numbers to anyone through an unsecured email. We, our partners and/or affiliates, will NEVER ask you to send sensitive personal information such as credit card or Social Security numbers via email.

If you receive an email that appears to come from us, or one of our partners and/or affiliates, and the email asks you to confirm your credit card number, your Social Security number, or any other sensitive personal information via a return email, that email is a scam even if the email says that your product will not be delivered unless you provide the information.

NEVER update any sensitive personal information via an email. And, NEVER click on a link in an email that says it will take you to a secure page on a merchant's Web site. Instead, ALWAYS go directly to the Web site of the merchant to whom you need to provide updated information. To do so, type the merchant's Web site address into the address bar on your browser, or select the merchant from your saved Favorites in your browser. The merchant will then provide you with a secure page on which you can update your account information.

Information collected by third party affiliates

All product or services sales are conducted on third party sites. To provide you with a large selection of products and services related to elder care, including but not limited to, disability assistive devices, aids for daily living and related products and services, we have entered into affiliate relationships with a number of Internet merchants. When you purchase a product and/or service from one of our affiliated merchants, we do not collect any personal information from you. Instead, you will supply your personal information only to that merchant for the purpose of completing your purchase.

We carefully select only responsible product or service merchants that, to the best of our knowledge, provide privacy protections to their customers. However, we cannot make any representations about the practices and policies of those companies. Any matter concerning the use of your personal information when working with a merchant should be set forth in that merchant's Privacy Policy. We have no liability for any act or omission committed by that merchant with regard to you or your personal information, or the product or service you purchased from that merchant. We encourage you to review the privacy policies of all third parties before providing them with any personally identifiable information.

If our partner and/or affiliate, as the case may be, encounters a problem when processing your order, your personal information will be used to contact you.

Cookies

From time-to-time, our business partners (e.g., tracking service) or third party affiliates will send your computer a cookie. A cookie is a very small text-only file that is stored on your computer. We have no control over or access to these cookies.

We use cookies on this Web site. We do not link the information stored in cookies to any personally identifiable information you submit while on our Web sites.

We use session ID cookies to track usage information that is accumulated in the aggregate. A session ID cookie expires when you close your browser.

Like most Web sites, we use the aggregate information provided by cookies to help us improve the content and performance of this site. To learn more about them, click here on cookies.

If you reject cookies, you will still be able to use all areas of this site. However, you may lose the ability to purchase products and/or services from our third party affiliate merchants.

This privacy statement covers the use of cookies by www.aging-parents-and-elder-care.com and www.solutions-for-seniors.info only, and does not cover the use of cookies by any third parties.

Log Files

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

We do not link this automatically-collected data to personally identifiable information.

Clear Gifs

The Internet merchants with whom we have affiliate relationships use a software technology called clear gifs that help us better manage the content of our Web site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users between our Web site and our affiliates' Web sites. In contrast to cookies that are stored on a user's computer, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers' personally identifiable information.

How your information is protected

All of our affiliated merchants utilize secure Web pages to collect your personal information related to your purchase of a product or service from them. Once again, any matter concerning the use of your personal information when working with a merchant should be set forth in that merchant's Privacy Policy. We have no liability for any act or omission committed by that merchant with regard to you or your personal information, or the product or service you purchased from that merchant.

Employee access, training and expectations. Our corporate values, ethical standards and practices are committed to the protection of customer information. In general, our business practices limit access by employees and reputable third-party vendors to confidential information, and limit the use and disclosure of such information to authorized persons, processes and transactions.

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however, Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can send an email to us at privacy@aging-parents-and-elder-care.com or privacy@solutions-for-seniors.info.

Choice and Opt-Out/Access

We maintain two databases of personal information related to our newsletter, Aging Solutions. Our first database contains the email addresses of every active subscriber to our newsletter. Our second database contains the email addresses of everyone who at one time subscribed to our newsletter, but later asked to unsubscribe.

You may review and approve your email address we collected when you subscribed to our newsletter. Upon request, we will remove that information from our database or change/correct it if you state that it is erroneous. However, you should understand that because our database contains only the email address you used to subscribe to our newsletter, you must tell us that email address because we have no other means of identifying you. You may review, change or correct that email address by sending an email to email@aging-parents-and-elder-care.com.

Opt-out. Each email notice we send to subscribers notifying them that the latest issue of our newsletter is available includes an "Unsubscribe Now" link at the bottom. And, at the bottom of each issue of our newsletter, we provide another "unsubscribe" link. If you elect to unsubscribe, your email address will permanently remain in our Unsubscribe database unless you send us an email from the exact email address that is in our Unsubscribe database, and ask that your email address be removed from our Unsubscribe database. Because our database contains only the email address you used to subscribe to our newsletter, you must tell us that email address because we have no other means of identifying you. You may also unsubscribe by sending that email address to us in an email to unsubscribe@aging-parents-and-elder-care.com.

Information disclosure to outside parties

We may provide aggregate information about how visitors use our Web site to our affiliates or reputable third parties,. This information will not include credit card data or any other personal information.

Communication from the site

If you correspond with us via email, we may retain the content of your email messages along with your email address and our replies to you. You may not opt out of receiving our replies. In addition, if you have signed up to receive our newsletter, we will send you a confirmation email to affirm that you would like to receive our newsletter. See “Choice and Opt-Out/Access.” You may not opt-out of receiving this service related email.

Legally compelled disclosure of information

We reserve the right to disclose your personally identifiable information as required by law, when we believe that disclosure is necessary to protect our legal rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site, or on our owner.

Our commitment to children's privacy

Protecting children's privacy is especially important to us. It is our policy to comply with the Children's Online Privacy Protection Act of 1998 and all other applicable laws.

Your consent

By using our Web site, you automatically consent to our collection and use of your personal information as described in this Privacy Policy. If we change our Privacy Policy, we will update it to keep you aware of any changes in how we collect, use and safeguard all personal information that you give to us, and under what circumstances we may disclose it.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other pages we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page

Privacy contact

If you have any questions about this Privacy Policy or the practices described above, please contact:

Aging Parents and Elder Care
Senior Solutions of America, Inc.
6292 Aventura Drive
Sarasota, FL 34241
Email: privacy@aging-parents-and-elder-care.com